Our privacy Policy

Frocester Group and your privacy

Frocester Group is a UK based company and we take your privacy seriously. We aim to give world-class customer service to all our customers and that includes building and maintaining the trust or our customers new and old, so that when you give us any personal information you can be sure we are using it properly and transparently.

Our privacy policy will give you information about the types of data we collect, how we use it and what other companies may have access to it. To view our full Privacy Notice please click here, below is a summary of the main points.

Data collected on our website

General contact forms

We have a number of contact forms across our website which enable site visitors to send us an email.
These forms require that you enter a name and an email address. We use this information to be able to respond and address you appropriately.
No data from any contact form is stored on our website or added to any mailing list without your consent.


What is a cookie?

A cookie is a small piece of code which is sent to your web browser and stored on your device (PC, laptop, tablet, phone), it contains a unique identifier. These cookies can be used to provide website functionality and track a visitors journey through a website.

Website visitor tracking

When you visit our website a number of cookies are placed in your browser which enables Google, WordPress to track your actions across our website. this enables us to see non-identifiable information about how our website is being used, ‘most popular pages’, ‘error pages, ‘how you found us’ etc.. We use this data to improve our services and the experience on the website. Analytics can show information about the system you are using to browse the website including browser and device category.
We do not collect any personal identifiable data in Google analytics e.g email addresses and any IP addresses are anonymised within Google analytics.

Other cookies

We use other cookies to deliver website functionality including making sure that our website is secure,

When we embed content from other sources such as YouTube, Twitter and Facebook it’s possible that these services are placing cookies in your browser which may be tracking your usage of the third-party content.
View the privacy of third-party content providers to make sure you are happy with their policies.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.