Client: Cotswolds Designer Outlet – Tewkesbury
Main Contractor: Bouygues UK
Scope: CCTV • Fire Alarm • ANPR • Access Control • Intruder Alarm
The Project
The new Cotswolds Designer Outlet, located just off Junction 9 of the M5 near Tewkesbury, is a unique retail destination blending traditional Cotswolds architecture with modern facilities.
With over 50 stores – including global brands such as Adidas, BOSS, Guess, French Connection, and Hobbs – plus restaurants and family-friendly amenities, the centre required a comprehensive safety and security solution to ensure a safe environment for shoppers, staff, and retailers.
The Challenge
The client and Bouygues UK needed a single specialist to design and deliver a fully integrated security and life safety package. The brief included:
- CCTV for full site coverage
- Fire detection and alarm systems
- Automatic Number Plate Recognition (ANPR) for car park management
- Access control for staff and restricted zones
- Intruder alarms for out-of-hours protection
The systems had to work seamlessly together, comply with all regulations, and be completed on schedule for the centre’s grand opening.
Why Frocester Fire & Security?
“We needed a partner who could handle every aspect of safety and security under one roof and do it right the first time.” — Jack Chami, Senior Project Manager, Bouygues UK
- Proven Expertise: Years of experience delivering multi-discipline projects across retail, commercial, and public sectors.
- Integrated Delivery: A single provider for design, installation, and commissioning – reducing complexity and ensuring compatibility.
- Collaborative Approach: Working closely with Bouygues UK and other contractors to keep the programme on track.
- Future-Proof Support: Ongoing maintenance to guarantee systems remain reliable and compliant.
- Extended Scope: Beyond the main centre, Frocester also delivered fire and security solutions for multiple retail units, working directly with individual tenants.
The Solution
Frocester Fire & Security deployed a best-in-class integrated system featuring trusted technology partners:
- CCTV: Hanwha high-definition network for complete site coverage
- Fire Alarm Systems: Ampac fire panels and Apollo detection devices for advanced fire protection
- ANPR: Vaxtor Helix for efficient car park management and vehicle monitoring
- Access Control: Paxton system for secure staff and restricted area management
- Intruder Alarm: Texecom solution for out-of-hours protection
- Intercoms: 2N units providing reliable communication across the site
- PAVA: Aqord partners delivering a clear and resilient public address & voice alarm system
The Result
Frocester Fire & Security delivered a fully integrated, future-ready safety and security system on time and to the highest standard. The solution ensures 24/7 protection, seamless operation, and long-term reliability, giving both the outlet centre and its tenants complete peace of mind.
Key Deliverables
- High-definition CCTV network across the site
- Advanced fire detection and alarm systems
- ANPR technology for efficient car park management
- Secure access control for staff-only areas
- Intruder alarms to protect premises after hours
- Custom fire and security solutions for individual retail units




